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Frequently Asked Questions

Q: What kind of image do I need to upload?

A: It is recommended that the file be at least 500kb.

Q: Which format is acceptable?

A: You may upload photos that are formatted as “jpg” or “png”.

Q: When do you ship the product?

A: 5-7 days after order placed.

Q: Will the picture be on all sides of the product?

A: Yes, the picture will be on all sides of the product.

Q: Where are the pillows and socks made and shipped from?

A: The pillows and socks are made and shipped from Chicago, IL.