When and why are my sales being reviewed?
Every sale that is 30 days old goes through a process that we call a “good standing sale” review. We check, among other things, if the referred client’s account is still active with us and whether the account is actively used based on various criteria (eg. have they started building the website and uploading content, have they pointed their domain to our servers, are they using email service, and more).
We do this to predict how likely is the client to continue using their accounts in the long term, as this is when our return on your affiliate commission investment comes. This is essentially the nature of all hosting affiliate marketing programs and this process helps hosts to predict and manage the risk of returning their marketing investment.