Domain name transfer statuses explained
Table of Contents
If you are a SiteGround customer and you have ordered a domain name transfer to us, you can check the status of the transfer from your Client Area > Services > Domains.
When the transfer has been initiated you will see a label and a domain transfer status that explains the state of your domain transfer process.
Statuses for transfers with In Transfer label
Pending Approval or Pending Owner Approval
If you see one of the above statuses, this means that you should have received an email to your administrative email address with instructions on how to confirm your domain transfer.
Pending Registry Approval
This status means that your transfer order has been submitted and it is pending final confirmation from the previous registrar before the transfer is completed.
Transfer failed
Your transfer order has been declined by either the domain owner or the previous registrar. Check your administrative email for more information or contact us for assistance by clicking on the Contact Support button.
Statuses for transfers with Pending Transfer label
Please unlock the domain
If you see this status it means that the domain transfer was not initiated because your domain is locked. You can unlock your domain from the domain’s current registrar control panel, look for domain lock and change it to unlocked. Keep in mind that sometimes it takes a few hours for the unlock to be processed.