Billing Questions Archives

How to purchase a new hosting plan

Current Rates of Our Shared Hosting Plans

How Are U.S. Sales Taxes Applied?

Do additional services renew automatically?

Card authorization hold when updating or adding a credit card

Can I pay with PayPal?

How can I edit my credit card details?

Does the cloud autoscaling option renew automatically?

Will I be charged for autoscaling if an event doesn't occur?

Can I get a SiteGround discount coupon?

Do you offer Free Trial?

Does my website get deleted when I cancel my hosting plan?

When canceling a hosting plan, will related extra services be canceled too?

How can I add a new card?

Can I pay monthly?

Do I lose my prepaid amount when I change my plan?

Do I have a payment history?

Can I set to automatically renew my plan?

When will I be billed for renewal?

How do I cancel my hosting?

How do I change my billing cycle?

How do I renew my hosting plan?

How can I get an invoice and check my payments history?

How to transfer the ownership of my SiteGround account to another person?

How to check my payments history?

Does the renewal of my web hosting plan include a renewal of my primary domain name?

What is your refund policy?

What payment methods do you accept?

Can I use another credit card for any future service subscriptions?

How do I update the credit card for my SiteGround subscription?

When will my hosting plan be operational after renewal?

My website is showing: This account has been suspended

How do I know when my hosting plan is due for renewal?

Do you offer reseller hosting?

Will I lose my files if I don't renew my hosting?

How do I get an invoice?

What to do if I don't recognize a charge on my credit card?

If I renew my account before it expires, will the renewal count from the expiration date or from the renewal date?

Most common reasons for a payment to fail

How to stop the automatic billing for my hosting plan?

How to remove my credit card info from my account?

Billing Questions